Privacy Policy

How we protect your personal information and respect your privacy rights

Last Updated: December 23, 2024

Data Controller

Simple Pump Co., LLC

2516 Business Parkway, Unit B

Minden, NV 89423 USA

Contact: info@simplepump.com

Information We Collect

Data You Provide

  • • Contact information (name, email, phone)
  • • Address and shipping details
  • • Quote requests and product inquiries
  • • Business information for dealer applications
  • • Support and warranty claims

Data We Collect Automatically

  • • Website usage and analytics
  • • Device information and IP address
  • • Cookies and tracking technologies
  • • Session statistics and interactions
  • • Marketing performance data

How We Use Your Information

Service Delivery

  • • Processing quotes and orders
  • • Customer support and communications
  • • Warranty claims and service
  • • Dealer relationship management

Business Operations

  • • Website analytics and improvement
  • • Marketing and communications
  • • Legal compliance and protection
  • • Security and fraud prevention

Your Privacy Rights

EU Users (GDPR)

  • Access - Request your personal data
  • Rectification - Correct inaccurate data
  • Erasure - Request data deletion
  • Portability - Export your data
  • Restriction - Limit processing
  • Objection - Object to processing

US Users (State Laws)

  • Know - What data we collect
  • Access - Request your information
  • Correct - Fix inaccurate data
  • Delete - Request data removal
  • Opt-Out - Stop data sales/sharing
  • Non-Discrimination - Equal treatment

Third-Party Services

We work with trusted service providers to deliver our services:

Analytics & Marketing

  • • Google Analytics
  • • Google Ads
  • • Microsoft Advertising

Infrastructure

  • • Cloudflare (Security)
  • • Email providers
  • • Payment processors

Features

  • • Google Maps
  • • Customer support tools
  • • Analytics platforms

Data Security & Retention

Security Measures

We implement industry-standard security measures to protect your data including encryption, access controls, and regular security assessments.

While we strive for security, no internet transmission is 100% secure.

Data Retention

We retain your data only as long as necessary for business purposes, legal compliance, and dispute resolution.

Specific retention periods vary by data type and legal requirements.

Additional Information

Cookies & Tracking

We use cookies to improve your website experience. For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16 years of age.

International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Questions About Privacy?

Contact us to exercise your privacy rights or ask questions about this policy.

Contact Information

Email: info@simplepump.com

For privacy-related inquiries

Mailing Address

Simple Pump Co., LLC

2516 Business Parkway, Unit B

Minden, Nevada 89423

We will respond to privacy requests within the timeframes required by applicable law

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