Privacy Policy
How we protect your personal information and respect your privacy rights
Last Updated: December 23, 2024
Data Controller
Information We Collect
Data You Provide
- • Contact information (name, email, phone)
- • Address and shipping details
- • Quote requests and product inquiries
- • Business information for dealer applications
- • Support and warranty claims
Data We Collect Automatically
- • Website usage and analytics
- • Device information and IP address
- • Cookies and tracking technologies
- • Session statistics and interactions
- • Marketing performance data
How We Use Your Information
Service Delivery
- • Processing quotes and orders
- • Customer support and communications
- • Warranty claims and service
- • Dealer relationship management
Business Operations
- • Website analytics and improvement
- • Marketing and communications
- • Legal compliance and protection
- • Security and fraud prevention
Your Privacy Rights
EU Users (GDPR)
- • Access - Request your personal data
- • Rectification - Correct inaccurate data
- • Erasure - Request data deletion
- • Portability - Export your data
- • Restriction - Limit processing
- • Objection - Object to processing
US Users (State Laws)
- • Know - What data we collect
- • Access - Request your information
- • Correct - Fix inaccurate data
- • Delete - Request data removal
- • Opt-Out - Stop data sales/sharing
- • Non-Discrimination - Equal treatment
Third-Party Services
We work with trusted service providers to deliver our services:
Analytics & Marketing
- • Google Analytics
- • Google Ads
- • Microsoft Advertising
Infrastructure
- • Cloudflare (Security)
- • Email providers
- • Payment processors
Features
- • Google Maps
- • Customer support tools
- • Analytics platforms
Data Security & Retention
Security Measures
We implement industry-standard security measures to protect your data including encryption, access controls, and regular security assessments.
While we strive for security, no internet transmission is 100% secure.
Data Retention
We retain your data only as long as necessary for business purposes, legal compliance, and dispute resolution.
Specific retention periods vary by data type and legal requirements.
Additional Information
Cookies & Tracking
We use cookies to improve your website experience. For detailed information about our use of cookies, please see our Cookie Policy.
Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16 years of age.
International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
Questions About Privacy?
Contact us to exercise your privacy rights or ask questions about this policy.
Contact Information
Email: info@simplepump.com
For privacy-related inquiries
Mailing Address
Simple Pump Co., LLC
2516 Business Parkway, Unit B
Minden, Nevada 89423
We will respond to privacy requests within the timeframes required by applicable law