Shipping
Professional shipping solutions for Simple Pump systems and parts worldwide from our Nevada headquarters
All shipping costs and methods are included in your quote for transparent pricing
Shipping Coverage
Contiguous US, Canada & Mexico
- • Shipped via FedEx Ground
- • Reliable delivery service
- • Tracking information provided
- • Most cost-effective for North America
International Shipping
- • USPS, FedEx, UPS, DHL carriers
- • Worldwide delivery available
- • Custom shipping solutions
- • Quote includes shipping method & cost
Shipping Method & Cost
Included in Your Quote
All quotes include the shipping method and cost. The most economical shipping option will be selected based on your location and order size.
Domestic Shipping
- • Contiguous US, Canada & Mexico via FedEx Ground
- • Most cost-effective shipping method selected
- • Tracking information provided with invoice
- • Secure packaging from Minden, Nevada facility
International Shipping
- • USPS, FedEx, UPS, DHL carriers available
- • Worldwide delivery to all countries
- • Custom shipping solutions provided
- • Quote includes shipping method & total cost
Where We Ship
Continental United States
We ship to all 48 continental states with standard ground and expedited options.
- • Residential and commercial addresses
Alaska, Hawaii & Territories
Special shipping arrangements available for non-continental locations.
- • Custom shipping quotes provided
- • Extended delivery times may apply
- • Contact us for specific arrangements
Packaging & Quality Assurance
Professional Packaging
- • Securely packaged at our Minden, Nevada headquarters
- • Custom packaging materials from Sticker Mule
- • Appropriate cushioning materials for protection
- • Careful packaging to protect all products
Order Tracking
- • Tracking information provided with order invoice
- • Shipping method and cost included in quote
- • Monitor your shipment from departure to delivery
- • Email notifications for delivery updates
CRITICAL: Upon Receiving Your Order
Immediately check for the following upon delivery:
- • Visible damage to packaging or contents
- • Concealed damage hidden inside packaging
- • Missing parts from your order
- • Broken components or damaged items
If any issues are discovered, contact us right away at +1-877-492-8711 or info@simplepump.com
Shipping Terms & Conditions
Order Processing
- • Orders are processed Monday through Friday, 8 AM to 5 PM PST
- • You will receive order confirmation and tracking information via email
- • Custom orders may require additional processing time
Shipping Responsibility
- • Customer responsible for providing accurate shipping address
- • Simple Pump Co. not liable for delivery delays due to incorrect addresses
- • Additional delivery attempts may incur extra charges
Damage & Claims
- • Inspect all shipments immediately upon delivery
- • Report damage or missing items
- • Photos required for damage claims and warranty processing
International Shipping
- • Customer responsible for customs duties, taxes, and import fees
- • Delivery times may vary due to customs processing
- • Products must comply with destination country regulations
- • Export restrictions may apply to certain destinations
Related Policies
Questions About Shipping?
Our team is ready to help with shipping questions and special arrangements.