Shipments within the contiguous United States (the 48 adjoining U.S. states and the District of Columbia), Canada, and Mexico are shipped by FedEx ground.
All Other Areas
Shipments outside of the contiguous United States, Canada, and Mexico are shipped with the respected international carrier or freight forwarder that works best in your area. This includes USPS, FedEx, UPS, DHL, and other common carriers.
Simple Pump orders are securely packaged at our headquarters in Minden, NV USA. We take pride in our products and ship your order with care utilizing the proper cushioning materials, packaging tubes, boxes, and crates appropriate for the order. We also utilize custom packaging tape and labels from Sticker Mule.
Your quote will include the shipping method and cost. You will receive the shipment tracking information with your order invoice.
Receiving Your Order
IMPORTANT: When you receive your order and before attempting to use any product, it is critical to check for both visible and concealed damage. You should also look to make sure that no parts are missing or broken. If you discover an issue, please contact us right away.