The Best Hand Well Pump

"Absolutely amazing company and product! Everyone I interacted with, from emails for estimates/quotes to speaking with the owners themselves via phone, was exceptionally nice! They were kind, patient, and very understanding of our situation and offered an accommodating solution. Product was shipped in a very timely manner, arrived protectively packaged, and with easy to follow directions. The finished product is exactly what we wanted and functions beyond our expectations! Price is very reasonable considering what you're getting! I highly recommend this company and their products!"

I Bought our first Simple Pump in 2009.  The wife finally convinced me (7 years later in 2016) it would be a good idea to install it and make sure it worked.  I had a small issue at that time, can’t even remember what it was, and Steve took care of us right away.  Fast forward to spring of 2022.  I was testing the unit and the top clevis broke off the pump rod.   With the pump now 13 years old I was pretty certain I would need to buy the parts to get the pump working again.  I called tech support Monday evening and got voice mail. 20 minutes later received a call back from Steve.  We discussed the issue and within minutes he knew what was needed and I received a zero dollar invoice with the tracking number for the parts I need to fix the unit.  I can’t say enough good things about this company and their pumps.  With water being as important as it is, I really appreciated the fast turnaround time.  By the way, the tech Steve that helped me is the owner.