5 min read

Client Story: Wonderful Pump and Customer Service

Client Story: Wonderful Pump and Customer Service
Written by
Simple Pump
Published on
February 3, 2023

I just wanted you to know how pleased I am with our Simple Pump. All of the parts are top quality and extremely well made. Everything connected together perfectly. The instructions that came with the pump are excellent — clearly written with pictures that show exactly how everything is supposed to go together.

When I needed an additional adapter, I called and you sent one free of charge that arrived 2 days after I called. You had to make the drop pipes and rods shorter so that I would not have to cut a hole in the top of my pump house, and by inserting the rod in the drop pipe and having my husband lift up on the drop pipe while I connected the rods together, it worked great! You have wonderful customer service.

Pumping the water is very easy and I am impressed with the amount of water that I was able to pump in a very short time. Wonderful pump and customer service! Wish more businesses were run like your company. (I did leave a review on the BBB site to this effect because I believe good products need to be recognized.)

Idaho

Subscribe to our newsletter

Subscribe to receive the latest information from Simple Pump to your inbox.

By subscribing you agree to with our Privacy Policy.